Boost contact rates. Streamline your inbound sales process. And sign more deals. Those are just some of the results you’ll get when you use the right dialer. With so many choices out there, it’s easy to feel overwhelmed. We want to make it easier to choose the option that’s best for you, so here are the need-to-know details about Pipedrive CRM and CRMDialer.
9 Reasons CRMDialer Is the Pipedrive Alternative You’ve Been Looking For
Whether you’re a seasoned pro or you’re just starting out, you’ve probably noticed how crowded the CRM and power dialer marketplace is. So many options and so much competition make it tough to figure out which one is best for you. We think the following 10 CRMDialer features make the choice a no-brainer.
1. You Want to Contact More Prospects in Less Time
Did you know that the average sales rep makes around 50 calls per day? That alone is a compelling reason to get a power dialer. But with CRMDialer’s click-to-call feature, you can contact three times as many leads. And the more leads you contact, the more deals you’re bound to close.
2. You Understand the Value of Delivering Incredible Customer Service
This powerful sales tool includes an integrated helpdesk. The ticketing system is designed to let you monitor and track each request from the time it’s received until it’s resolved. With the helpdesk, your business can provide stellar service anytime, anywhere and on any device.
3. You Value Having More Information Before Calling Prospects
Approximately 85 percent of prospects report feeling dissatisfied with their on-the-phone experiences with sales representatives. Having the right kind of information at your fingertips makes all the difference. CRMDialer includes website visitor tracking that lets you see what your prospects are interested in so you can communicate more effectively with them and contact them with perfectly timed calls, emails or text messages.
Bonus: See how website visitor tracking works for yourself with an interactive demonstration.
4. You Know That Half the Battle Is Follow Up
A shocking 44 percent of salespeople give up after one follow-up call despite the research that shows it takes an average of eight calls to reach a prospect. When you use CRMDialer, you can do all your follow-ups using text messages. The integrated SMS system lets you reach more prospects and enjoy a higher response rate. In the long run, this makes it easier to confirm appointments and boost show rates, which ultimately means you’ll convert a higher percentage of prospects into customers.
5. You Prioritize Productivity
Nearly three-quarters of sales reps complain that data entry takes up too much of their time. Enter CRMDialer’s speech recognition. This highly accurate feature instantly transforms words into text, letting you and your staff get things done roughly three times faster. Not only can you get rid of dull manual data entry tasks, but you’ll also see an uptick in the quality of your records.
6. You Need to Build a Local Presence
Did you know that having a local presence can increase your contact rate by up to 400 percent? This powerful dialer includes a dynamic caller ID that displays a local number based on the outbound phone number. Again, the more prospects you contact, the more deals you close.
7. You Prefer to Work in the Cloud
CRMDialer is a fully customizable telemarketing platform that replaces your existing CRM and phone system. Best of all, this call center cloud eliminates the need for high-priced upgrades down the road. So, you can worry less about having to reinvest more money every few years for the latest and greatest and focus more on growing your business.
8. You Want to Streamline the Sales Process
The electronic signature feature allows you to e-sign new accounts from anywhere, shortening the sales cycle. It also eliminates unnecessary double data entry and potential delays related to applications missing a signature.
9. You Hate Having to Commit to Long-term Contracts
No contracts, no hassle. This power dialer lets you pay on a month-to-month basis. You can change your plan at any time, and if you want to cancel, you won’t keep getting billed.
CRMDialer vs. Pipedrive: Features Comparison
We think CRMDialer outshines the competition. But we also know that you probably need a little more information about both options before you can agree.
About CRMDialer
Powerful and user-friendly, CRMDialer is a call center cloud that replaces your existing phone system and CRM. Because it’s cloud-based, you won’t have to invest more money down the road on costly upgrades. Instead of worrying that the software will become outdated, you can feel confident in building your customized telemarketing platform with a full roster of features, including:
- Website visitor tracking in real-time
- Voicemail drop
- Call forwarding
- Call recording
- Live monitoring
- Speech recognition
- SMS
- Chat
- Local presence
- Dialer metrics
About Pipedrive
Pipedrive was founded in 2010 after two of its co-founders discovered that most of the CRM options out there were designed to make management happy without catering to the needs of sales representatives. This sales management platform is designed for businesses of all sizes. Notable features include:
- Sales pipeline view
- Timeline view
- Sales reporting
- Mobile apps
- Email integration
- Goal setting/reporting
- Contact history
- Email tracking
- Data import/export
One thing you might have noticed missing from Pipedrive’s list of features: a power dialer. It doesn’t have one. Instead, users must find a dialer to integrate into the system. Most users choose Kixie, so we’ll look at how Kixie’s features compare in the chart below.
| Feature | CRMDialer | Kixie for Pipedrive | ||
|---|---|---|---|---|
| Cloud Based | ✓ | ✓ | ||
| Chat | ✓ | |||
| ✓ | ✓ | |||
| SMS | ✓ | ✓ | ||
| Speech recognition | ✓ | |||
| Real-time visitor tracking system | ✓ | |||
| Call recording | ✓ | ✓ | ||
| IVR | ✓ | ✓ | ||
| Voicemail | ✓ | ✓ | ||
| Click to call | ✓ | ✓ | ||
| Local presence | ✓ | ✓ | ||
| Real-time monitoring | ✓ | ✓ | ||
| Real-time reporting | ✓ | ✓ | ||
| Dialer metrics | ✓ | ✓ |
CRMDialer vs. Pipedrive: Cost Comparison
The tables below give you a snapshot of the cost of each dialer.
CRMDialer
| Essential $149 Per User Per Month | Growth $499 Per Month Unlimited Users | Enterprise $899 Per Month |
|---|---|---|
| 5,000 Voice Minutes | 15,000 Voice Minutes | 30,000 Voice Minutes |
| 1,000 SMS Credits | 3,000 SMS Credits | 6,000 SMS Credits |
| 500 Email Validation | 500 Email Validation | 500 Email Validation |
| 5 E-Signature | 5 E-Signature | 5 E-Signature |
| Unlimited Sales Leads | Unlimited Customer Invoices | International Calling |
| Unlimited Emails & Events | Unlimited Voicemail Drops | Email Validation |
| Unlimited Visitor Tracking | 1 Application Mapped for E-Sign | Custom SMS Credits |
| 2 Hours of Client Success | Collect Customer Payments | Source Code Licening |
| Free Gmail Extension | Open API & Zapier Integration | Single Sign On (SSO) |
Pipedrive
Users can choose one of three plans. The silver is the most basic, while gold includes silver features and some extras, and platinum includes it all. Going with an annual billing cycle rather than month to month saves you 17 percent.
| Silver ($12.50 per user/month) | Gold ($24.20 per user/month) | Platinum ($62.50 per user/month) |
|---|---|---|
| Contact timeline | Sales inbox with email templates and email tracking | Multiple dashboards |
| Chat and email support | Smart contact data | Revenue forecast reports |
| Customizable dashboard | Scheduler | SAML SSO |
| Calendar | Customizable product catalog | Phone support |
Kixie
Pipedrive users must pay extra for a power dialer, and here we outline Kixie’s pricing to give you an estimate of what this could cost. Kixie offers three cost tiers.
| Feature | CRMDialer | Kixie for Pipedrive | ||
|---|---|---|---|---|
| Cloud Based | ✓ | ✓ | ||
| Chat | ✓ | |||
| ✓ | ✓ | |||
| SMS | ✓ | ✓ | ||
| Speech recognition | ✓ | |||
| Real-time visitor tracking system | ✓ | |||
| Call recording | ✓ | ✓ | ||
| IVR | ✓ | ✓ | ||
| Voicemail | ✓ | ✓ | ||
| Click to call | ✓ | ✓ | ||
| Local presence | ✓ | ✓ | ||
| Real-time monitoring | ✓ | ✓ | ||
| Real-time reporting | ✓ | ✓ | ||
| Dialer metrics | ✓ | ✓ |
The Choice Is Clear
When you find a dialer that delivers everything you want — and maybe a few things you didn’t even realize you wanted — in one user-friendly platform, it’s hard for any competitor to measure up. CRMDialer places powerful tools at your fingertips to boost sales, enhance performance and streamline the process for ultimate success.
Don’t believe us? See CRMDialer in action for yourself! Start your free trial now.