Benefits Of CRM Software
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Understanding What is Local Presence
Published on: July 14, 2021
In telephone sales, two major factors driving revenue generation are the number of calls an agent can make in a day, and how many of those calls connect with the customer. Calls on a day’s sheet that don’t get made and calls that don’t connect are both worthless, and maximizing revenues and agent commissions depend […]
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Collections Management CRM or Debt CRM
Published on: June 23, 2021
Does your agency need a collections management CRM or a debt CRM? Google turns up plenty of results for both, which, at first glance, can make it slightly confusing as to what each does. Luckily, it’s actually extremely simple: the two systems are one and the same. It’s purely a difference in branding. Collections management […]
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The Best CRM Software for 2020
Published on: August 19, 2020
Customer resource management software has exploded in popularity over the past five to ten years and is now considered mission-critical software in a wide variety of industries. But companies looking to unlock the benefits of CRM are faced with a huge number of options, with wide variation in the features and capabilities offered. Luckily, in […]
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How to be More Productive During the COVID-19 Crisis
Published on: May 15, 2020
Any kind of crisis will test us. Not only will it test our mental fortitude and resilience, but also our organizational skills, our adaptability, and the systems we put in place. Of course, this is highly pertinent when it comes to business. During the current crisis, a lot of businesses are finding out just how […]
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What to Look for in a Good CRM
Published on: February 11, 2020
CRM tools are finding a home in companies across essentially all industries because CRM technology represents an accessible and affordable way to improve most areas of a business – both customer-facing and purely internal. But with that wider adoption comes a sea of platforms vying for your attention and your business. With so many options […]