collection CRM
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Can a CRM Work as a Debt Collection Tool?
Published on: November 3, 2021
Debt collection is effectively a sales environment, but one in which the prospect on the other end isn’t just ambivalent, but is often downright hostile to the idea of paying, making the job of debt collection agents extremely difficult. Customer resource management (CRM) tools are designed specifically to enhance lead management and the sales process, […]