CRM
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How PhoneBurner and Other Power Dialers Help Sales Organizations
Published on: April 27, 2022
PhoneBurner is one of the most popular stand-alone power dialers on the market today. PhoneBurner and its competitors, along with CRM-integrated tools like CRMDialer, provide sales organizations with a more efficient, more effective, and cheaper way to run their calling operations. They accomplish that through a series of advanced features designed specifically to improve the […]
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Local Presence: What Is It and Why is it Important for Sales Teams?
Published on: April 20, 2022
Local presence is a dialer feature that allows users to select their outgoing phone number from within their calling software. It quickly and effectively addresses the problem of low answer rates that sales teams face when making calls out of their local area. Local presence is included in many stand-alone power dialers, and even a […]
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What is SMS CRM?
Published on: March 30, 2022
SMS messaging – more commonly referred to as texting – has been a part of people’s daily lives for decades. And while smartphones have advanced at breakneck speed and messaging apps of all kinds are now available, SMS use has remained steady over the past decade, with over 2 trillion messages sent in the United […]
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Sales 101: What Does CRM Stand for in Sales?
Published on: March 2, 2022
CRM stands for customer relationship management or customer resource management – two terms describing the same set of theories, practices, and technologies that today’s modern sales organizations use to improve all aspects of their customer-facing operations. CRM is an incredibly important part of modern sales, and, unsurprisingly, CRM technology has enjoyed widespread adoption by businesses […]
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Choosing a Power Dialer: Getting Started with a Cloud-Based Call Center
Published on: February 18, 2022
The telephone continues to be one of the most important tools sales agents use on a daily basis, even in today’s digital world. But advances in technology have now blurred the lines between the web and the telephone, and today’s forward-thinking sales organizations often utilize power dialers to provide their sales agents with the best […]