CRMDialer
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What is SMS CRM?
Published on: March 30, 2022
SMS messaging – more commonly referred to as texting – has been a part of people’s daily lives for decades. And while smartphones have advanced at breakneck speed and messaging apps of all kinds are now available, SMS use has remained steady over the past decade, with over 2 trillion messages sent in the United […]
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What is a Good Response Rate in Sales?
Published on: March 23, 2022
Response rate is a metric that does not have a universal definition. In simple terms, it’s the number of “responses” to an action divided by the total number of actions. For instance, if a company sends out 1,000 surveys and receives 100 responses, its response rate is 10%. In sales calling, the confusion lies in […]
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What is Power Dialing and Why Should You Use It?
Published on: March 16, 2022
Power dialing is a sales calling method that uses software to speed up the dialing process and, in many cases, dial sales calls entirely automatically. Power dialer software also generally offers a variety of useful features ranging from one-click voicemail drop to interactive voice response (IVR) call routing to advanced analytics and more. It’s […]
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Sales Contest Ideas to Motivate your Team
Published on: March 9, 2022
Use your Sales CRM to run sales contests in order to introduce an element of gamification to the sales process, spicing things up with the potential for a valuable price and tapping into the naturally-competitive nature of many salespeople. Sales competitions are limited only by the imagination of the manager running them, but some formats […]
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Sales 101: What Does CRM Stand for in Sales?
Published on: March 2, 2022
CRM stands for customer relationship management or customer resource management – two terms describing the same set of theories, practices, and technologies that today’s modern sales organizations use to improve all aspects of their customer-facing operations. CRM is an incredibly important part of modern sales, and, unsurprisingly, CRM technology has enjoyed widespread adoption by businesses […]